Train To Tend Express is a shortened version of TrainToTend, a responsible marijuana vendor training program...

...for personnel that work in retail marijuana dispensaries and outlets in Oregon.

The training is divided into the following 3 modules:

• The Laws (including responsibility of licensees and violations and penalties)
• Preventing Sales to Minors (including ID checking and third-party sales)
• Customer Service (including refusal skills, managing intoxicated customers, and driving under the influence)

The content is designed to meet the training requirements set forth by the Oregon Liquor and Cannabis Control Board to decrease the sales of cannabis to intoxicated customers in a shorter amount of time than the TrainToTend program.

Train To Tend Express will be produced as an online course...

...using the latest multimedia technology available on the Internet. It will be programmed to run on desk-top and laptop personal computers, tablet computers, and higher-end smart phones.

Train To Tend Express uses interactive learning elements to engage trainees...

...present essential information, and provide opportunities to apply responsible marijuana vendor skills while receiving feedback. These elements include the following:

• Video Host – The entire online training is led by a female video host depicted in a marijuana dispensary. The host introduces and summarizes the course and each individual learning elements.
• Infogadget – This is the most common learning element. It is designed to present information in both text and relevant graphics. The video host introduces and summarizes the information that is presented by having trainees click on a series of tabs.
• Knowledge Checks – This element is placed at the beginning of a module to show trainees how much they already know or do not know about the module topic. Trainees are not expected to get all questions correct.
• Guided Evaluation – This element gives trainees a chance to apply, practice, and receive feedback on a skill in real world scenarios. They are presented with an object or situation and must make an informed decision.
• Diagram Exploration – In this element, trainees use their mouse or finger to hover over graphics, which opens up a screen that presents relevant information.
• Branching Scenario – in this element, trainees watch a scenario where an actor(s) displays a sequence of actions. After viewing the first action, the trainee makes a decision on how to respond and receives feedback. The second and subsequent actions are presented, with the trainee again making decisions until the end of the scenario.
• Listen and Respond Activity – This element presents a group of individual scenarios. After viewing each scenario, they select a response and receive feedback.

At the end of Module 3, trainees take a final exam containing 30 questions covering the entire Train To Tend Express training content (10 questions per module). Trainees must answer 70% (21 of 30) of the questions correctly to pass the course. Trainees can take the final exam twice before having to retake the entire course. Each time a trainee takes a quiz or the final exam, questions are selected at random from question banks.

Train To Tend Express is being produced...

...as part of a research grant from the National Institute on Drug Abuse at the National Institutes of Health. It will be implemented and evaluated in a randomized trial enrolling retail marijuana outlets in Oregon as an optional alternative to the full version.

Train To Tend is owned by Klein Buendel, Inc.
Product development and evaluation was supported by a grant from the National Institutes of Health.
Contact: info@traintotend.com