What is the difference between Train To Tend and Train To Tend-Express?
Train To Tend is a complete training program on responsible sales practices for cannabis store personnel available online. It is advantageous for all budtenders, but new budtenders especially. Train To Tend-Express is a program derived from Train To Tend to be a shorter version of the training and focuses more specifically on the laws and interacting with customers. It is recommended for more experienced budtenders who are already familiar with the cannabis market but could benefit from additional tips and tricks to selling responsibly.
Do I need to complete both trainings?
It is recommended that you choose to complete either Train To Tend or Train To Tend-Express due to overlap in the information taught. If you want to make sure you are taught all the information possible, we suggest you take Train To Tend since Train To Tend-Express has less content.
Who created Train To Tend and Train To Tend-Express?
Train To Tend and Train To Tend-Express wereas produced and isare owned by Klein Buendel, Inc., a woman-owned business in Golden, Colorado. Klein Buendel creates programs to improve public health based on the latest research and using the latest technology.
How do these trainings work?
The Train to Tend and Train To Tend-Express trainings are divided into modules. Each module contains information presented by a host in videos, simulations, and text. Train To Tend has short quizzes at the end of each module. Both trainings include a final exam over all of the information at the end of the last module. When all quizzes and the final exam are passed, a certificate is provided that you can save, email, or print.
What are the benefits of the trainings?
Train To Tend and Train To Tend-Express are available 24 hours a day, 7 days a week.
The trainings are compatible with most mobile devices, including tablet computers and smartphones.
Progress is tracked throughout the trainings and you can start and stop as you need without having to repeat activities.
The trainings were designed with the users in mind. They have a modern design and provide a high-quality user experience.
A team of researchers, industry specialists, and regulators worked together to ensure these trainings were accurate, fit expectations of the industry, and complied with rules and regulations of your state.
What information is covered in the trainings?
Train To Tend covers information required by your state, as well as information that are best practices for responsible sales of recreational cannabis. The topics include state laws on recreational cannabis sales, how to thoroughly card customers, the health effects of cannabis, how to identify and manage intoxicated customers, and rules of the trade. Train To Tend-Express covers less general information and focuses specifically on the state laws and responsible selling which includes identifying if a customer is legally allowed to purchase cannabis and how to turn them away if they are not.
What is special about these trainings?
Train To Tend and Train To Tend Express are delivered entirely online. They are guided by a video host and provide information in interactive simulations and plain text. The simulations and learning activities give you a chance to observe and practice the responsible sales methods taught in the trainings.
Is this program approved by my state?
Train To Tend and Train To Tend-Express cover topics identified by the Oregon Liquor and Cannabis Commission (OLCC) as part of responsible sales practices.
How long does the training usually take to complete?
Train To Tend takes about 2 hours, on average, from registration to completion of the final exam. Train To Tend-Express takes about 1 hour on average. Remember, you can start and stop the training and when you return later, the training starts again where you left off.
If I take one of these trainings, when do I get my certificate?
A copy of your certificate is available online when you complete either of the trainings. You can download and save it, email it, or print it right from the website.
What if I finished one of the trainings but have lost my certificate?
We understand this happens. Please click here to contact support to get instructions on how to get a replacement certificate.
Is technical support available?
Yes, if you need technical support, please click here .
